Shipping policy

Last updated: November 5, 2026

Free shipping

Shipping is free on every order.

Delivery times

Most orders are delivered within 7–12 business days after the order is placed. Delivery times are estimates and may be longer during peak holiday periods or due to carrier delays.

Where we ship

We currently ship to addresses in the United States.

Order tracking

You will receive an email confirmation after placing your order, and a shipping confirmation with a tracking number as soon as your order ships.

Multiple items

If your order contains more than one item, they may arrive in separate packages on different days.

Address accuracy

Please double-check your shipping address at checkout. If you notice a mistake, email us as soon as possible and we will try to update it before your order ships.

Lost or delayed packages

If your tracking has not updated in 7 days or your order has not arrived within the estimated window, email us at itshelionstore@gmail.com with your order number and we will help.